If your computer is slow, infected or crashing, a technician can often fix it by cleaning it up, removing malware and, when needed, upgrading the hardware. Work done in your home is RUT-eligible for private individuals, so you pay about half the labour.
Common questions
My computer is very slow, what can you do?
A technician can optimise the computer by clearing unnecessary files, updating drivers, removing malware, and sometimes suggesting a hardware upgrade such as an SSD or more RAM.
Can you remove viruses and malware?
Yes. Virus removal and a security check are common services, including installing antivirus and reviewing your security settings.
Do I need a backup before reinstalling?
Yes, strongly recommended. Many companies offer backup as an add-on, often a few hundred kronor, to save photos, documents and email before Windows or another operating system is reinstalled.
Can you help me upgrade my computer?
Yes. Many companies install an SSD, extra RAM, a new graphics card or other hardware, either at your home or in a workshop. Labour done in the home is RUT-eligible (Skatteverket).
Related guides: what home computer help covers and setting up a new computer. Back to Web & IT.